24 7 365 IT Support Services
Proactive and preventative
Apple Rescue Service Desk is a 24 hr proactive service for managing your complete IT system the infrastructure, network, servers, desktop PCs, Mobiles, Tablets we support them all and dont matter how old the hardware is too we support any legacy systems.
It’s not just about monitoring to let you know when something is wrong. And it’s not just about remote access to your systems to troubleshoot issues. It’s a preventative approach to IT systems management, using a series of ‘best practices’ developed over years of experience.
Automated and reliable
Daily, weekly and monthly IT tasks are automated and scheduled to ensure all activities are completed and reported consistently. Consistency creates reliability which results in predictable costs. As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This can all happen remotely, away from your place of work, so there’s no interruption to your business.
We keep you informed by providing regular communication and monthly reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.
Result for the business
You can be sure that the technology you depend on to run your business is operating smoothly and effectively. You can rely on us to make sure it’s up to date, reliable, secure and always available when you need it. There’s no better way to support the productivity of your people and the success of your business.
Data Safe Backup
our cloud Servers are always online and your backup is safe. hourly, daily, Weekly back ups of all your systems we can also set up onsite backup systems too
- Proactive PC Health checking
- HardWare Repair not replace to save you money
- System Log Monitoring & Notification
- Server Service Monitoring & Notification
- Microsoft Patch Management
- EndPoint Security
- Business Continuity
- Hardware & Software Inventory
- Helpdesk – 24/7 Telephone and Remote Support
- Free Call Out and Repair Service
- Lifetime warranty on all hardware
Call us today on 01604 372 108